Thursday, January 28, 2010

CNN Twitter Goes All Out for State of The Union

I always go to CNN for my political coverage, mostly because I think they do the best job of ignoring the 'partisan hackery," to quote Jon Stewart. But I also think their use of social media, especially Twitter, is really cutting-edge.

Not only are all of their anchors on Twitter, but CNN forms and deletes Twitter accounts for every big story, and the State of the Union was no exception. The handle @cnnsotu was managed by John King, and allowed viewers to comment on Obama's speech at will, while receiving sporadic updates on CNN's coverage. But later, King used one of CNN's infamous "magic walls" to break down the Twitter page, analyzing reactions state-by-state. Not only did we see exit-poll-style numbers almost immediately following the speech, but the examples King read showed us how the proposals were interpreted locally and personally across the nation.

I think CNN did a good job of managing and editing their Twitter front for this big event. Viewers were not forced to suffer through hundreds of thousands of mindless tweets, like the YouTube viewers were in their comments section. CNN sifted through and chose an appropriate sample from a geographically and ideologically diverse range of users, and the result was appropriate and painless. In the future, I would have liked to see more blogging on their part, like what they did on their State of the Union ticker, but I think they were focused on making their analytical technology work. And I think what they ended up doing was pretty cool.

And I have to add this as a broadcast major. I noticed that the CNN TV feed got rid of all those annoying titles and charts other text at the bottom of the screen. If I wanted to read and watch at the same time, I knew to go on the internet.

6 comments:

  1. I agree with you that when television stations show all of the tweets without sifting through the irrelevant and mindless ones it seems that they aren't putting much work into their show. With CNN choosing to sift through the tweets, they put the effort into the twitter part of their broadcast. By showing dumb tweets, it ruins the purpose of having a twitter page. Good work CNN

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  2. CNN has always been the network that's embraced user interaction and feedback more than any other. Fox and MSNBC would rather you listen to their pundits thank you very much. At the same time, as a viewer I really don't want to see all of these non-scientific user-response polls on their shows. I feel like that kind of information is better disseminated on the web where I can choose which polls to look at

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  3. CNN is also experimenting with having each department in a respective bureau (for example, in DC, departments include The White House, Pentagon, Capitol Hill, etc.) Twitter. It's not a requirement, but their Pentagon account is pretty good-- @pentagoncnn. And I have to say, there's always one response thrown into the coverage that makes me giggle. (The other day someone twittered about anarchy during Rick Sanchez's show...ha!)

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  4. Interesting points. I wonder how "interactive" you can really make TV, which is by its nature "passive." Does CNN make viewers feel like they have to "work" in order to watch? On Fox, you need only a bowl of pork rinds, a Pabst Blue Ribbon and a white tank top in order to enjoy it's bounty of programming.

    (hmmm... would that be considered editorializing?)

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  5. Now that Megyn Kelly is getting her own show, I think it would be called making an informed decision based on all available information.

    http://www.businessinsider.com/fox-news-rising-star-megyn-kelly-to-anchor-new-show-next-up-as-primetime-anchor-2010-2

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  6. Wow Josh. That wasn't judgmental of FOX's target audience or anything.

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